Store Policy
CUSTOMER CARE
Welcome to Tucked Away Canada! We strive to provide you with an exceptional online shopping experience. To ensure clarity and transparency, we have established the following customer policies:
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We accept returns or exchanges within [30] days of delivery for eligible items.
To initiate a return or exchange, customers must contact our customer service team for instructions.
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Items must be returned in their original condition and packaging, with all tags attached.
Certain items, such as personalized or perishable goods, may not be eligible for return or exchange.​
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We take security seriously and employ measures to protect your personal and financial information.
We reserve the right to cancel orders or refuse service to customers suspected of fraudulent activity.
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We reserve the right to update or modify our customer policies at any time. Any changes will be effective immediately upon posting on our website or mobile app.
By shopping with us, you agree to adhere to our customer policies. If you have any questions or require further assistance, please don't hesitate to contact us. Thank you for choosing Tucked Away Canada!
PRIVACY & SAFETY
We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
​By using our website or mobile app, you agree to abide by our Terms of Service. Please review these terms carefully before making a purchase.
WHOLESALE INQUIRIES
Refunds are issued to the original payment method used for the purchase.
Refunds are processed within [5] business days of receiving the returned item(s).
Shipping fees and restocking charges may apply to refunds.
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Our customer support team is available to assist you via email or live chat.
We strive to respond to all customer inquiries and concerns in a timely manner.
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We value your feedback and encourage you to share your shopping experience with us.
If you have any complaints or concerns, please contact our customer support team, and we will do our best to address them promptly and effectively.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL